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Talk to BoostMania.

Questions about a decoration, checkout, or an existing order? Start with the official support link below. BoostMania is an independent store, not part of Discord.

Use our official support channel.

BoostMania support is available through our Discord community. The link below opens Discord in a new tab. Use its support process to discuss order-specific or personal information privately.

For information about how we use your details or to request access, correction, or deletion, read our privacy notice and contact support through the same channel.

Help us find your order.

Include your order ID, a short description of what happened, and the relevant payment receipt or error message. Hide unrelated payment and personal information. Never post a gift code, private order-access details, or receipt in a public channel.

If you have already paid, check My orders using the same browser where you started checkout. Payment confirmation and gift delivery are separate steps; do not pay a second time to try to speed up a pending order.

If you cleared browser data or changed devices, tell support you have lost access and keep your order ID and receipt ready. There is no automatic recovery based only on an email address.

Read How it works for the buying process and Terms of service for delivery and refund conditions.

Check before sharing or paying.

We do not need your Discord password, account token, backup codes, or remote access to your device to complete this purchase. Gift redemption should take place on Discord, and payment should begin from the store’s Pay now button.

If a message claims to be BoostMania support and asks for sensitive information or an unexpected payment, return to this page and use the official support link to check it. Report suspicious messages with a screenshot that hides private information.

See How safe is it? for more details on checkout, gift links, and browser-based order access.

Need a hand?

Contact BoostMania support with your order ID and a short description of the issue. Keep your payment receipt handy, and never share a Discord password or account token.